LifeFone’s products and services are designed to provide independence, security, and peace of mind to their subscribers and families. At LifeFone, there is a medical alert system for every lifestyle. Every system at LifeFone has optional fall detection which provides an added layer of protection for their subscribers. All buttons offered by LifeFone are water resistant and can be worn in the shower.
LifeFone’s At Home System is available as a landline or cellular option. The battery backup feature allows protection during power outages and provides free monitoring service for an additional person in the home.
LifeFone offers a variety of mobile, on the go, GPS devices for active users. These systems can be used in the home and on the go, providing protection for those out in the community. LifeFone’s Response Center communicates with the subscriber through a two-way button that is worn on the neck, wrist or belt clip. The Response Center is also locating the subscriber simultaneously so the appropriate help can be sent in any emergency.
The VIP Active is a pendant only mobile button that provides subscribers with a device that has enhanced durability with its rubberized coating. The VIP Active also offers families a free text to locate feature which allows caregivers to receive real time location updates.
The VIPx is a mobile button that can be worn as a pendant or on a belt clip. A popular additional feature to the VIPx is the Caregiver App which allows caregivers to receive updates from their loved one including location, first motion of the day, track steps, button pushes, battery level, and the ability to find a misplaced button. Geofencing is also available through the Caregiver App which alerts caregivers when their loved one has moved outside a designated area.
The VIP Flex is LifeFone’s smallest and most versatile mobile button that can be worn on the neck, wrist, or belt clip.
For those that enjoy wearing a watch, LifeFone’s Safe Watch Active is a perfect option. With its easy-to-use design, by a swipe of a finger, subscribers can check their heart rate, track steps, and view their local weather. The Safe Watch Active has a side button to be used for medical alert activation if needed, and it also comes with the text to locate feature for caregivers!
At LifeFone, behind the innovative products and services that are provided to their subscribers, is an empathetic, friendly, and professional customer service team.
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Our customer service team is top notch. The relationships that they build with our subscribers, families, and partners are unmatched. Whether you are new to LifeFone or have been with us for years, nothing has changed with our approach – we are here for you!
LifeFone continues to provide customer-friendly policies that go the extra mile to ensure a seamless and positive experience for their subscribers including No Activation Fees or Equipment Fees for all their systems, a Lifetime Subscriber Price and Equipment Guarantee, No Long-Term Contracts, and a 30-day Money Back Guarantee. LifeFone also offers straightforward pricing and the ability to switch between devices without any penalty. The company’s solid reputation is reflected in its consistent top rankings from consumer review sites and national publications, including U.S. News, Forbes, Google, Trust Pilot and Consumer Advocate. The New York Times Wirecutter also recognized it as a top pick for medical alert systems.
LifeFone continues to adapt to the ever-changing medical alert market which establishes them as one of the most respected and trusted companies in the industry!

