LifeFone Medical Alert Services
Providing Safety, Security and Peace of Mind-at the Push of a Button

Prompt assistance and immediate response can turn moments of concern into moments of reassurance. Whether 80-year-old Sarah needs help after a sudden fall at home or 43-year-old John, an avid hiker is stranded with an injury while out on a hike—both need the power of rapid communication and trusted support to feel safe and secure. In critical moments like these, one thing matters the most: having help within reach.

For nearly five decades, LifeFone Medical Alert has been “saving lives when seconds count” through a range of products designed to provide 24/7 access to compassionate emergency care specialists. The company’s services go beyond providing medical assistance—they enhance subscribers’ independence, security, and quality of life.

“We deliver the best technology at affordable prices, but what truly sets us apart is the relationship we build with our clients — the subscribers,” says Ron Maggio, president.

LifeFone prioritizes understanding subscriber’s changing expectations as part of its client-centric business ethos. This allows it to easily navigate the dynamic tech landscape without being tied down by in-house manufacturing. Instead, it taps into the finest products on the market, ensuring high-quality alert systems that seamlessly adapt to different lifestyles.

At home or on the go, LifeFone’s products integrate effortlessly into daily life. The company provides reliable at-home systems, including a cost-effective landline option and a cellular version—both equipped with battery backup to ensure uninterrupted service during power outages.

For active users, the company provides versatile mobile devices like the VIPx, which can be worn around the neck or on a belt clip. It also features an optional caregiver app that lets family members keep tabs on their loved ones by receiving geofencing alerts whenever a subscriber moves outside designated virtual boundaries. This app allows the caregiver to keep tab on current location, check battery level, check first motion of the day, find misplaced units, view monitor button press history and track steps.

Another option, the VIP Flex, is the smallest and most versatile device, offering multiple wearing choices. Next in the product lineup is the VIP Active, which is offered in a rubberized coating that enhances durability. For those who prefer a smartwatch design, LifeFone offers the Safe Watch Active, which tracks steps and heart rate while providing weather updates. Both VIP Active and Safe Watch Active include a ‘text to locate’ feature, allowing caregivers to ping the device for real-time location updates. Moreover, all devices include an optional fall alert detection to facilitate swift assistance.

LifeFone offers straightforward pricing with no setup or activation costs. Subscribers can switch between devices effortlessly without any penalty.

The devices are accompanied by superior customer service, from dispatching emergency personnel within minutes to maintaining detailed client records, including medical profiles and emergency contacts.

LifeFone’s life-saving impact is best exemplified in a recent success story, where a subscriber experienced a medical emergency while travelling on a train. Thanks to the GPS-enabled system, the company could locate the individual, determine the next station and dispatch emergency responders to provide immediate assistance. This instance reinforces LifeFone’s motto; “Saves Lives When Seconds Count.”

LifeFone’s devices are well-received by individuals and healthcare professionals alike. The company’s solid reputation is reflected in its consistent top rankings from consumer review sites and national publications, including U.S. News, Forbes, Google, Trust Pilot and Consumer Advocate. The New York Times Wirecutter also recognized it as a top pick for medical alert systems.

With a strong foundation built on trust and performance, LifeFone has become a household name in the medical alert industry. It fosters confidence and security, ensuring subscribers and their families have a trusted connection for support anytime and anywhere.