VIPcare
Where Healing feels like Home

The future of senior care isn’t defined by technology or treatment alone. It’s rooted in understanding the individuals, what matters to them and how they want to live as they age. Caring for them can’t be rushed or treated like a checklist; it requires time, empathy, and meaningful relationships.

Embracing this philosophy, VIPcare, a network of senior-focused primary care clinics, makes time, connection and information the foundation of better outcomes. Its physicians are selected both for clinical expertise, and, unlike other clinics, for their ability to build genuine relationships with patients.

VIPcare providers spend up to an hour with each patient, allowing for deeper conversations, comprehensive assessments, and individualized care plans. And because VIPcare works collaboratively with hospitals, health plans, specialists, pharmacies and others, these providers have information other clinics don’t have access to, resulting in more tailored care that supports seniors physically, emotionally, and socially.

That dedication to a smoother, more personal healthcare experience is evident the moment a patient walks into a VIPcare clinic. Instead of a traditional, sterile office environment, VIPcare offers a welcoming space where every detail is thoughtfully designed, from the senior-friendly seating to the gentle lighting and comfortable exam rooms.

Within this inviting environment, VIPcare offers in-house services, including labs, specialty services like echocardiograms and knee injections, and treatment for chronic conditions as well as support for mental and emotional well-being, helping patients to address challenges like severe depression. For those with more complex needs, check-ups are scheduled weekly or bi-weekly to monitor and prevent disease progression.

In addition to coordinating care with specialists like cardiologists, VIPcare helps patients with medication refills and assists them in finding cost-effective alternatives when needed.

“Our goal is to provide as much care as possible within our clinic, minimizing the need for outside referrals and ensuring that patients receive the highest quality care in a convenient, comfortable environment,” says Dr. Sangeeta Hans, MD. “When patients call, we are committed to listening and making them feel valued.”

Leading this commitment is Dr. Hans, who is passionate about the pursuit of the highest standard of personalized care and compassion. For example, in the early days of the COVID-19 pandemic, when one of her VIPcare patients was frightened to learn they’d tested positive for the virus, Dr. Hans made daily calls to the patient to check in, asking about symptoms, food and self-care, providing both medical guidance and emotional support.

“That helped alleviate the patient’s fear,” said Dr. Hans. “Not only did I bond with the patient, but I was also able to help them maintain their health and safety during such an uncertain time. And that’s what we encourage all of our providers to do - connect with and support their patients in a personal way.”

This patient-centered approach is made possible by a dedicated team with 24/7 availability. Same-day appointments reflect their belief that when someone is unwell, they deserve immediate care, while a provider-driven after-hours call system makes support accessible around the clock. From the waiting room to the exam room and beyond, everyone at VIPcare prioritizes genuine relationships over transactions.

“We want our patients to know they’re going to get the care they need to meet their healthcare goals,” said Dr. Hans.

By creating personalized care plans focused on lifestyle changes, encouraging consistent engagement with their providers, and offering warmth in every interaction, VIPcare delivers the proactive primary care needed to keep seniors healthy and happy.