L.A. Care Health Plan

Susan Stone, MD, MPH, CHIE, is the Senior Medical Director at L.A. Care Health Plan. She is an experienced physician leader with a strong background in hospital and healthcare industries, as well as health plans. Her expertise spans both the public and private sectors, specializing in utilization management, care management, and provider networks. She has proficiency in population health and clinical expertise in Emergency Medicine and Palliative Medicine.

Through this article, Stone highlights the importance of a holistic, integrated approach to elder care, emphasizing the need for comprehensive care plans that address both medical and emotional needs, respect cultural preferences, and incorporate innovative, evidence-based practices to improve outcomes for older adults.

With over 30 years in clinical medicine, I have observed significant changes in the healthcare landscape. The aging population, particularly older adults living alone without social support, has become a growing concern. Social isolation and loneliness have been shown to have negative health consequences for these individuals. My career has evolved from working in the Emergency Department to transitioning into Palliative Medicine. Through this progression, I’ve witnessed the development of care offerings aimed at improving the health and well-being of older adults, leading to more positive impacts on their lives.

Ensuring Care Plans Address Medical

There has been a comprehensive understanding that social determinants of health must be integrated into care. While traditionally, medical and emotional needs were handled separately, we now recognize that they cannot be regarded independently. I work closely with interdisciplinary teams to ensure that both the medical and emotional needs of elderly residents are addressed holistically, providing cohesive care.

For young professionals aiming to make a significant impact in elder care management, I recommend taking the time to understand all aspects of aging care, including policy, economics, and behavioral health.

Respecting Cultural and Personal Preferences in Care Plans

In a large and diverse health plan, understanding and respecting cultural and personal preferences is crucial in developing effective care plans. We prioritize this by utilizing bilingual and bicultural staff, working with community advocates, and offering services that are relevant and relatable to our residents. These practices are integral to ensuring that care plans align with each resident's unique cultural and personal needs.

Developing Innovative Memory Care Programs

Memory care has evolved significantly, with a stronger emphasis on prevention and the integration of lifestyle interventions. We work with community organizations, such as the Alzheimer's Association, to train staff and support caregivers. This partnership helps to ensure that our memory care programs are both innovative and evidence-based, providing the highest quality care for residents.

Trends Influencing Elder Care and Their Future Evolution

A significant trend is that more older adults are living alone, and many lack family support. In response, we need to continue building community support systems and caregiver networks. Additionally, remote monitoring will play a key role in helping manage the health of older adults. I anticipate that communities will need to evolve to be more inclusive and accommodating of the aging population.

Advice for Young Professionals in Elder Care Management

For young professionals aiming to make a significant impact in elder care management, I recommend taking the time to understand all aspects of aging care, including policy, economics, and behavioral health. It’s also important to recognize the impact of aging on communities and caregivers. Working transdisciplinary with a team will be essential for achieving the best outcomes in elder care.